As a graduate of this programme you will be able to see the big picture and evaluate all the different steps that go into producing and delivering a product or service and locating areas of improvement. You will learn to handle the often complex process of change in businesses and organisations.
The mandatory courses address the topic area at three different levels:
- Fundamental tools, which include methods and tools used to analyse, understand, improve and visualize processes and financial figures.
- Value creating processes, which for example concern models that aid the design of effective flows of products, services, capital and information from suppliers to end customers.
- Strategic impact, which includes perspectives and models about leading organisations and understanding the financial and strategic implications of transforming an organisation’s operations.